gojackpot Privacy Policy: How Your Personal Data Is Handled

When you register an account with gojackpot, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is required to process deposits and withdrawals securely. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. We may also collect information you provide voluntarily when you contact our support team, respond to surveys, or participate in promotions available on the platform.

The personal data we collect is used primarily to operate and maintain your account, process payments in PHP, verify your eligibility to use the platform, and comply with applicable regulations governing online gaming in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform, terms, or this Privacy Policy. Technical and usage data helps us identify and resolve platform issues, optimise the mobile experience, and protect against fraudulent or unauthorised account activity. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually required to handle your information securely and only for the specific purpose for which it was shared.

gojackpot uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction at every stage of processing. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate technical safeguards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are subject to confidentiality obligations. We regularly review our security practices and update them in line with evolving standards to ensure your information remains protected. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are also responsible for keeping your login credentials confidential and not sharing your account access with others.

As a player on the gojackpot platform, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data subject to our legal and regulatory obligations. You may also object to certain types of data processing or request that we restrict how your data is used in specific circumstances, and we will respond to such requests in accordance with applicable data protection requirements. If you wish to close your account and have your personal data removed from our systems, please contact our support team using the email address listed in the footer of this page. Please note that some data may be retained for a period after account closure where required by law, such as transaction records needed for financial compliance purposes. For any questions about your data rights or how your information is handled, you are welcome to visit our FAQ page or reach out to the support team directly.

This Privacy Policy may be updated from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When material changes are made, the updated version will be published on this page with a revised effective date, and we may notify registered players via email or an in-platform notice where appropriate. Your continued use of the gojackpot platform after any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any concerns about a change to this policy, please contact our support team before continuing to use the platform.